Privacy Policy
At Kessin, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the personal data you provide when using our website at https://kessin.eu (the "Website"). By accessing or using the Website, you agree to the terms of this Privacy Policy. Please read it carefully.
1. Data Collection and Usage
1.1 Information You Provide: We may collect personal information that you voluntarily provide when creating an account, placing an order, or contacting our support team. This may include your name, email address, shipping address, and any other information you choose to provide.
1.2 Order Processing: We collect and process your personal information to provide customer support. This includes communicating with you about your requests and products, and handling shipment.
1.3 Website Improvement: We may use your personal data to analyse and improve the functionality, performance, and user experience of our Website. This may include monitoring website usage, conducting data analysis, and implementing enhancements based on user feedback.
1.4 Marketing Communications: With your consent, we may use your email address to send you promotional offers, updates, and newsletters. You can opt out at any time by following the unsubscribe instructions in the emails or contacting us directly.
2. Data Sharing and Disclosures
2.1 Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in operating our business and providing services to you. These may include shipping carriers and IT support services. We ensure that such providers only process your data in accordance with our instructions and for the purposes specified in this Privacy Policy.
2.2 Compliance with Laws: We may disclose your personal information to comply with applicable laws, regulations, legal processes, or governmental requests. We may also disclose information to protect our rights, property, and safety, or those of our users or others.
2.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity. We will notify you via email or a prominent notice on our Website if such a transfer occurs.
3. Data Security
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
4. Cookies and Similar Technologies
We may use cookies, web beacons, and similar technologies to enhance your browsing experience, analyse website usage, and personalise content. By using the Website, you consent to the use of these technologies. You can manage your preferences through your browser settings or our Cookie Policy.
5. Third-Party Plugins and Links
Our Website may include links to third-party websites or services. These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review their policies before providing any personal information.
6. International Data Transfers
Your personal information may be transferred to and processed in countries other than your own. If you are located in the European Economic Area (EEA) or other regions with data protection laws, we will ensure that adequate safeguards are in place in compliance with applicable regulations.
7. Your Rights
Subject to applicable data protection laws, you have the right to access, rectify, or erase your personal data, as well as the right to restrict or object to certain processing activities. You may also have the right to data portability and to withdraw your consent at any time. To exercise these rights, please contact us using the information below.
8. Children's Privacy
Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.
9. Updates to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes take effect immediately upon posting on the Website. We encourage you to review this page periodically.
10. Contact
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Kessin SustainableWestfalenring 32, 12207 Berlin, Germany
contact@kessin.eu